We may collect a variety of personal data when you interact with the PassHopr™ platform. These data include both involuntary information such as your IP address, device information (such as type and operating system), locale, and voluntary information such as first name, last name, email address that you provide when you submit a form on our site.
We collect data from you for several reasons.
First, involuntary data are used to recognize visitors who may have hostile intentions to our services and we need to recognize and prevent such actions. We also use involuntary data (such as that contained in cookies that identify your activity on our site) to provide a effective and efficient user experience for legitimate visitors.
Second, voluntary data are needed to allow us to communicate with you and to demonstrate the features and performance of PassHopr™. The uses include: log In, promotion of services, measurement of website performance, improvements to the demo, and to investigate, prevent, or take action regarding illegal activities or suspected fraud.
Cookies are a few lines of computer code that we store in your web browser when you visit our site pages. Cookies are an important part of web browser functionality and they provide an quality user experience because they tell our web servers which of our pages you have visited and they help retain data from page-to-page during and between your sessions on our site. Our goal is improved customer experience and site security.
Some of the information you provide to us may be information that is publicly available, or information you have openly shared with the public via social media. Comments and opinions and feedback that you provide to PassHopr™ is treated as private and we won' share it publicly without your permission. Regardless of whether or not the data you share with us is public, we treat all personal data shared with us a private and protect as if it were our own.
Many online services (also called SaaS) web applications rely on external or third party businesses to deliver services that enhance their core business. For example, many online businesses use a Customer Relationship Management (CRM) service or a help desk service rather than build and operate their own. PassHopr™ does, too. But we strictly limit our dependence on third party external services and sharing of your data. We carefully examine the security/privacy policies and standards of third party services to ensure they match those of PassHopr™ before we use their service. And we share only the minimum information necessary for the external service to operate.
At present, our reliance on third party services includes: help desk, CRM/marketing, and subscription billing services
We are committed to simplicity, security, and privacy. It is at the core of the services we provide. We do not sell or share your data with other parties that do not directly participate in PassHopr™ service delivery. We safeguard your information as if it were our own. We use SSL/TLS internet connections, password encryption, database backups, and bank-grade encryption to protect personal data we store on our servers. We comply with US Federal privacy guidelines and regulations.